Curtains & Loose Covers (continued)

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Relaxation Shrinkage

Reputable manufacturers and retailers advise their customers to expect up to 5% ‘relaxation’ shrinkage during cleaning, even when cleaned correctly in accordance with the care label instructions. Relaxation shrinkage originates from the release of machine loom tensions from spinning and weaving, particularly during the first few cleans, and British Standards expect natural relaxation to occur. For this reason manufacturers add extra material in curtain hems to allow for adjustment after cleaning. Relaxation shrinkage cannot be predicted or prevented by the curtain cleaner. It is a manufacturing problem, not a cleaning fault.

Atmospheric Damage

Whilst your curtains have been in use, sunlight, atmospheric conditions, heat, damp and cold will have reacted on the material, both weakening and fading some fabrics. Because linings take the brunt of the sunlight, there will come a time when they are so weakened that they begin to fail during cleaning. We will of course notify you in advance if we are concerned about this possibility, however it is not always possible to predict. The curtain fabric itself is normally only affected on the unlined edges or when the curtain does not have a lining. There may be some instances when degradation only becomes apparent after processing and we are sure that you will appreciate that we cannot be held responsible for such issues that may arise through circumstances beyond our control.

Prints, Chintz & Glazed Cotton

With the gentleness of the processing, and sophistication of our finishing techniques, we are normally able to retain the finish on such materials. However we are unable to guarantee this, and there may at times be some loss or difference when compared with the new fabric, and the depth of the dye.

Matching Sets

Household furnishing fabrics are subject to localised abrasion, wear and soiling during normal use. Drycleaning or laundering will naturally, as part of the cleaning process, expose any slight change in colours or wear of the fabric. We strongly recommend, therefore, that all pieces of a set are cleaned at the same time, to minimise shading variations.

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